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Complaint Resolution in the Context of Welfare Reform: How W-2 Settles Disputes

Virtually rewriting how government assistance would be administered to those in need, Wisconsin's Personal Responsibility and Work Opportunity Reconciliation Act of 1996 has had a dramatic impact on all people previously eligible for federally administered Aid to Families with Dependent Children (AFDC). In particular, PRWORA and the subsequent Wisconsin Works, or W-2, program has mandated that no one receive benefits for no more than twenty four months and that, over the course of that period, vocational training is actively sought and put to use. Highly controversial and replacing a system more than sixty years old, both PRWORA and W-2 have met with a great deal of criticism and a number of legal challenges, many of which have been filed on behalf of those failing to meet the demands of a more stringent system of needs and compliance analyses. Manpower Demonstration Research Corporation's Report "Complaint Resolution in the Context of Welfare Reform: How W-2 Settles Disputes" thoroughly details the selection and appeals provisions of Wisconsin's radically revamped, welfare statutes. While challenging reading at times, the report does a magnificent job of outlining the steps put in place by the Wisconsin State Legislature to ensure that all potential recipients enjoy due process in their requests for government assistance. Additionally, for those attempting to assess the scope and efficacy of the W-2 program, the report also offers valuable historical perspective.
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