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Airlines -- United States -- Evaluation

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View Resource Airline Meals

Several decades ago, airline meals may have been the main reason that planes carried airline sickness bags, but in the past few years the food has improved by leaps and bounds from an international perspective. As a banner on the homepage declares, this is "the world's first and leading site about nothing but airline food." Amazingly enough, there is a section on the site dedicated to airline...

https://www.airlinemeals.net/index.php
View Resource Interim Report on the Airline Customer Service Commitment

Released on June 27, 2000 by the Department of Transportation's (DOT) Office of Inspector General (OIG), this report finds that, in the past six months since a new set of customer service initiatives went into effect, results have been decidedly mixed. While airlines have made better efforts in customer service, they still have some ground to travel in restoring consumer confidence. Among other...

https://www.oig.dot.gov/library-item/28602